Safe and Responsible Gaming

okbji's commitment to responsible gaming

Gaming is for fun — not for addiction. okbji is always ready to help you play within safe limits.

21+

For players aged 21 and above only

To open an account at okbji and take part in any game or betting activity, you must be at least 21 years old. We are strictly committed to protecting minors.

Our protection tools

okbji provides the following tools free of charge to help you stay in control of your gaming. Contact us via live chat to activate any limit.

Deposit Limit

Set a maximum cap on the amount you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase a limit, a 7-day waiting period applies — this is done for your own protection.

Time-Out Break

Pause your account for a few days or a few weeks. During a time-out you will not be able to log in. Choose a duration that suits you, from a short break to a longer one.

Self-Exclusion

If you feel gaming is getting out of control, choose long-term self-exclusion. While exclusion is active, no new deposits or bets will be accepted and marketing communications will be stopped.

Session Time Limit

Set a limit on how long you play in one session. Once the set time has passed, the system will automatically alert you and log you out if needed. Stay in control of your time.

Loss Limit

Set a cap on the maximum amount you can lose within a given period. Once this limit is reached, no more bets can be placed — this is the most effective way to protect your savings.

24/7 Bengali Support

Talk to us in Bengali via live chat at any time. For any responsible gaming concern, our team is ready to help you quickly — our goal is support, not judgment.

Responsible gaming: our core commitments

okbji believes gaming should be a source of entertainment and enjoyment — not a cause of financial stress or mental distress. That is why we are committed to ensuring a safe environment for every player.

Our responsible gaming policy is built to international standards, and we keep your information secure through SSL encryption and fair play assurance.

21+
Age verification confirmed
24/7
Support in Bengali
SSL
Secure connection
10x
Wagering conditions transparent

Signs of problematic gaming

If you notice any of the signs below in yourself or someone close to you, please seek help. Acknowledging the problem is the first step toward a solution.

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Placing bets beyond your budget and spending money the family needs on gaming.

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Repeatedly chasing losses by placing larger and larger bets to try to win back money lost.

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Lying about gaming or hiding it from family members.

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Skipping work, studies, or family time to play.

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Wanting to stop gaming but being unable to, or feeling uncomfortable when you try.

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Sleep, eating, or mental health being affected because of gaming.

Safe gaming tips

Before you start gaming: decide in advance how much money and how much time you will spend today. When you reach that limit, stop — no matter how well things seem to be going.

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See it as entertainment

Do not think of gaming as a source of income. It is entertainment only — a form of enjoyment like watching cricket.

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Set a budget

Only bet money whose loss will have no impact on your daily life. The minimum deposit is ৳300.

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Take breaks

Do not play for long stretches without stopping. Take regular breaks, spend time with family, and give attention to other hobbies.

More about responsible gaming

What gaming is and how to play

Online gaming and betting have become a part of entertainment for many people in Bangladesh. Whether it is betting on a cricket match or playing slots, excitement and enjoyment are the main appeal. But when that enjoyment goes out of control, it can turn into a problem. At okbji, we want every user to enjoy gaming in an informed and responsible way.

Responsible gaming does not just mean playing less — it means playing with awareness. Knowing your own limits, understanding your situation, and having the courage to ask for help when needed. okbji is committed to being by your side throughout this entire process.

How deposit limits work

When you set a deposit limit, the amount you deposit within the defined period (daily, weekly, or monthly) cannot exceed that limit. The minimum deposit at okbji is ৳300. Lowering a limit takes effect immediately, but increasing one requires a 7-day wait. This rule is intentionally in place so that limits are not raised on impulse.

Self-exclusion: when you need a break

Self-exclusion is a powerful protection tool. When you feel gaming is having a negative impact on your life, you can close your own account for a set period or permanently. During self-exclusion you will not be able to place any bets, make any deposits, and we will not send you any promotional messages. Contact us via live chat to activate this feature.

Protection of minors

okbji strictly follows the 21+ age policy. An age verification process is followed when opening an account. If there are children or teenagers in your home who use your device, keep your account logged out and use a PIN or password lock on the device. Allowing minors to participate in gaming is strictly prohibited.

Asking for help is not a weakness

Many people in Bangladesh keep gaming problems hidden because there is little culture of talking about it openly. But remember, asking for help is a sign of courage. Our support team is available 24/7 in Bengali. No judgment, no criticism — only support. Contact us by email: [email protected]

Quick actions

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Live Chat Support

Talk to us in Bengali 24/7. Share any concern directly.

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Email

[email protected] — send any responsible gaming request.

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Account Settings

Log in and go to Account Settings to change limits, or let our support team know directly.

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Terms and Conditions

See the full policy on our Terms and Conditions page.

Responsible gaming FAQ

Answers to common questions about responsible gaming are provided below.

Log in to your account and go to the Settings section, or contact our 24/7 live chat directly. The support team will help you set a daily, weekly, or monthly deposit limit in Bengali. Lowering a limit takes effect immediately; increasing a limit is subject to a 7-day waiting period.

When self-exclusion is active, you may still be able to withdraw the balance in your account. For details, speak with our support team before activating exclusion. The minimum withdrawal amount is ৳500 and processing is usually completed within 10-45 minutes.

A time-out is a short-term break — typically from a few days to a few weeks. It is for those who want a temporary pause. Self-exclusion is long-term — it can keep your account inactive for several months or permanently. In both cases you will not be able to log in or place bets, and you will not receive any marketing messages.

Start by speaking with them calmly and listening without judgment. Encourage them to seek help through our live chat or by email at [email protected]. If needed, you can also contact us on their behalf. Our team provides support in Bengali and maintains complete confidentiality.

No. okbji is for people aged 21 and above only. We strictly follow the 21+ age policy in the Bangladesh market. Age is verified during the account registration process. There is no way for minors to participate in gaming.

Yes, deposit limits, time-out, self-exclusion, session limits, and loss limits are all completely free. They are available to every registered user. Just let us know via live chat and they will be activated right away.

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